Privacy Policy
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Contact Us: Name, email address, subject, and message content
- Subscribe to Newsletter: Email address and optional preferences
- Use Calculators: Input data (miles driven, electricity rates, etc.) - this data is processed locally and not stored
- Submit Feedback: Comments, suggestions, or survey responses
1.2 Automatically Collected Information
Data Type | What We Collect | Purpose |
---|---|---|
Analytics Data | Page views, session duration, device type, location (city/state level) | Improve website performance and content |
Technical Data | IP address, browser type, referring website | Security and technical optimization |
Cookies | Analytics cookies, preference cookies | Website functionality and analytics |
2. How We Use Your Information
2.1 Primary Uses
- Communication: Respond to your inquiries and send requested information
- Newsletter: Send weekly EV news and updates (only if subscribed)
- Website Improvement: Analyze usage patterns to enhance user experience
- Content Personalization: Provide relevant EV information based on your interests
2.2 Legal Basis (GDPR)
- Consent: Newsletter subscriptions and optional contact information
- Legitimate Interest: Website analytics and improvement
- Contract Performance: Providing requested information and services
3. Information Sharing and Disclosure
3.1 Service Providers
We may share information with trusted service providers who help us operate our website:
- Formspree: Contact form processing (privacy policy: formspree.io/legal/privacy-policy)
- Google Analytics: Website analytics (privacy policy: policies.google.com/privacy)
- Email Service Provider: Newsletter delivery (when implemented)
- Hosting Provider: Website hosting and security
3.2 Legal Requirements
We may disclose information if required by law, court order, or to protect our rights and safety.
4. Data Storage and Security
4.1 Data Protection
- SSL encryption for all data transmission
- Secure hosting with regular security updates
- Limited access to personal information
- Regular security audits and monitoring
4.2 Data Retention
Data Type | Retention Period | Reason |
---|---|---|
Contact Inquiries | 3 years | Customer service and follow-up |
Newsletter Subscriptions | Until unsubscribed | Ongoing communication |
Analytics Data | 26 months (Google Analytics default) | Website improvement and trends |
Server Logs | 90 days | Security and troubleshooting |
5. Your Rights and Choices
5.1 Your Rights (GDPR & CCPA)
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to processing based on legitimate interests
5.2 How to Exercise Your Rights
📧 Email: privacy@electricniverse.com
📞 Phone: (555) EV-GUIDE
📬 Mail: ElectricNiverse Privacy Team, [Your Business Address]
We will respond within 30 days of receiving your request.
5.3 Newsletter and Communications
- Unsubscribe anytime using the link in our emails
- Email preferences can be updated by contacting us
- We honor opt-out requests immediately
6. Cookies and Tracking
6.1 Types of Cookies We Use
Cookie Type | Purpose | Duration |
---|---|---|
Essential Cookies | Website functionality and security | Session |
Analytics Cookies | Google Analytics tracking | 2 years |
Preference Cookies | Remember your settings | 1 year |
6.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website contains links to third-party websites (EV manufacturers, dealers, charging networks). This privacy policy does not apply to those sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Users
Our website is hosted in the United States. If you are accessing from outside the US, your information may be transferred to and processed in the US, which may have different privacy laws than your country.
10. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last Updated" date
- Notify subscribers of significant changes via email
- Maintain previous versions for reference
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we don't sell data)
- Right to non-discrimination for exercising privacy rights
12. European Users (GDPR)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
13. Contact Information
📧 Privacy Email: privacy@electricniverse.com
📧 General Email: hello@electricniverse.com
📞 Phone: (555) EV-GUIDE
🌐 Website: electricniverse.com
Business Information:
ElectricNiverse
[Your Business Address]
[City, State, ZIP Code]
United States